All those empty offices

When it comes to discussing what to do with all the empty offices of today, there are several schools of thought of this.

The Executive’s Plea

The Executives at many companies plea for everyone to return to the office (RTO). Regardless of any new perks (carrots) or threats to fire/layoff those who do not RTO (sticks), many office buildings remain empty. How many quarterly losses will it take to realize most commercial office buildings are no longer needed for the number of people that are willing to RTO? How many egos will need to be checked before they offload most of this burden that was once considered an asset?

I keep telling employers if you want me to come to your office as a 100% virtual digital knowledge worker, I will resign.

Virtual employee and employer working from home

Over the past few years, many have learned how to work from home (WFH), regardless of who their employer happens to be. Many of the tools to do the work virtually have been there for years well before we took WFH seriously and even as a necessity.

The major exception involves work have to move physical objects as part of our daily work whereas virtual work is not possible: brick-and-mortar stores selling physical products including restaurants, hospitals, factories, warehouses, shipping, and delivery, etc.

Why are they happier?

More choices. Their own individual choices. Not choices made for them.

Ultimately, work wants work done. If you can get the work done virtually, it no longer matters where you are to get it done.

No more waiting for a meeting room. A scheduled meeting is 2 clicks away. An unscheduled meeting is 1 click away. Collaboration is virtual and more visual for clarity today.

The employee’s distress and employer’s disconnect

For those who long for the commute, time at the water cooler (mostly alone), the shared bathrooms, concessions, or a presumed sense of belonging by being in a shared office space or cubical farm, many of the offices still remain open today for you come to in and work just as you did at home. Once there, you may have plenty of space to reconnect via Teams or Zoom, with the rest of your local, regional, national, or global co-workers from your office desk. Maybe you will realize the difference between home and office as well as the advantages of each. Maybe you can list them both out and see for yourself.

Maybe you miss the printer, copier or fax machine. Maybe it missed you since it needs a good dusting. My printer went to the trash a few years ago and I have no reason to get a new one since I don’t print anything, even as a published author.

You might have a short-lived thought that being in the office is better than being in your workspace at home. This is likely nostalgic or a space issue. Maybe we had a few years to figure out a better way while working remotely and take those steps to improve our own workspace.

Maybe you are assuming you can impress someone by RTO, being the first one there or the last one to leave. Maybe you think someone will notice or care. Maybe you think it shows that you are dedicated while most don’t see you except on virtual video conferencing calls and through your own work results.

Maybe the technology is too complicated to connect when a scheduled event occurs. Maybe the employer never checked with employees to ask if anyone needed help with the “new” technology. Maybe the employees never spoke up to ask for help or seek it within the software’s help menu.

Maybe you miss the whiteboards. Maybe no one shared that this feature exists on virtual video conferencing calls, allowing remote collaboration among participants. These virtual whiteboards can be saved and shared after the call unlike physical dry erase boards that require a smartphone to capture and send at the end of the meeting.

Architect’s Dream

The architect’s dream is the present state: beautiful office buildings untouched by people.

Is it worth the expense of the art? Is the art of the office building dead yet?

The hard questions to answer

Are the intended purposes of a commercial office space overstated, outdated, or simply unnecessary at the present scale?

How will we continue to justify the commercial real estate burden for unused commercial office space year after year?

When will we do the hard thing, even when something was purpose-built for yesteryear, and stop ignoring the obvious next step? Dump it. The next question is how much do you need to keep if any? Keeping read

Since there is no compelling reason to RTO in order to do the work, why do employers need employees to RTO when they are happier and more efficient while they WFH?

Stop imposing.

Ask what everyone in the company wants to do (WFH, RTO, or a hybrid of both) and the obvious next step can happen from the results.

What do you think we should do with all those empty offices?

How do I: evaluate any work opportunity

We can all find work opportunities for ourselves if we look today. How do you evaluate any work opportunity?

I evaluate any work opportunity based on six factors:

1. Is it remote work?

This first factor was in effect since the beginning of 2019 for me and had nothing to do with the pandemic. This was a realization that unless my own work requires moving physical objects, there is no point in being on-site. And I say this as an extravert.

Commuting is a colossal waste of time and natural resources that could be used more productively on anything else you see fit. Seeing/experiencing new places because you want to do so on vacation rather than because you have to commute to work. We saw this very clearly in 2020. I do not see the point of doing any digital work “on-site” for any reason, regardless of who I am working for. Ever. If you have not evolved your thinking, you may be:

A. In survival mode (in an unstable company that is not likely hiring).

B. Trying to justify your commercial office real estate (as it remains mostly empty instead of repurposing it or letting it go).

C. Falsely believing we will all run back to a “normal” shared office space.

D. Failing to realize that we did not need to commute to do digital work in the first place.

E. Forgetting that both global and local relationships can thrive without any physical proximity, thanks to technology.

F. Ignoring the options of scheduled communication and virtual collaboration, regardless of geography.

G. Limiting your own choices locally instead of having more opportunities globally.

H. Restricted because you are still working on digital transformation.

I. Unwilling to work from anywhere.

The smartest companies, those that want to attract and retain the best talent from anywhere (and not limit themselves to local candidates nor people forced to move), realize their employees can be more efficient and effective as a distributed workforce. Back when I traveled for work, I saw travel and commuting as a chore. And it still is. Travel and commuting are not luxuries. Who misses long lines, crowded planes, heavy traffic, or looking for a parking space? Instead, count all the wasted hours that you will never recover. Think about it. Why do that today when you do not have to?

2. Am I paid well?

Some companies are under the illusion that we have lowered our rates because the work can now be done virtually. Those same companies fail to realize that the work has not changed and was able to be done completely virtually for over a decade. My rates have only gone up because I make it easier than ever for clients to engage my services. Simple supply and demand economics. More demand, higher fees. Pay the price or keep looking.

3. Are they listening to me? 

Why should I stay if who I work for doesn’t listen/read/pay attention to what I tell them? I can either help a client or I move on to others that want my help. Obviously, we need to listen, read, pay attention and speak up too. Makes sense? Keep reading.

4. Can I make a difference?

If people are not listening/reading/paying attention to what we tell them, we likely can not make a difference unless we assume we know what they need (which can also backfire) or clarify the goals after changes occur. I am a consultant to make a positive difference for clients, not just to collect billable hours.

I do not speak for my other consulting brethren where some have a drug pusher mentality for clients that can not function without them. Who put themselves in that spot? Who needs help getting out of that?

5. Is it what I want to do?

Priorities change just like many other things change around us constantly. We have control over some of these things, and we do not control many other things. We also choose how we spend/waste our attention. Where we work and where we live is something we do control as adults. How did you decide where to live? Why? Why are you working where you do aside from the pay? What company we work for is something we do control. Who applied for the job? Is it still what you want to be doing? Are you good at it? Are you effective? Or is it just a matter of collecting a paycheck? Does it still give you a sense of accomplishment? Is it fulfilling? Do you like it, or is it painful?

6. Am I treated well?

Yes, being treated well by co-workers is important and it starts with treating others well. Being effective can be more important than expecting friendliness. Work is not supposed to be easy, otherwise, we will get bored quickly.

Who are you serving? Does it matter to them? Is it painful to deal with some people? Why? Are certain colleagues interpersonally manipulative or emotionally abusive? Most of the time that does not happen; otherwise, it becomes a serious HR issue. Are you and your supervisor clear on expectations? Do you remain responsive? Do you remain positive? Sometimes remaining positive is a matter of reframing an open conversation. Having respectful conversations is part of the job.

At any point, we will likely learn something new.

When these six factors erode, it is time to evaluate whether to move on, especially if factors #3 and #4 vaporize. 

What factors matter to you when you evaluate work opportunities?

How do I: work remotely

Since working remotely and working from home is a hot topic that many people are forced to do this year (2020), I thought I would share how I do this. I have worked remotely on and off since 2000.

Where do you choose to work

Once adults, we choose where we live. We choose where and whom we work for. These are all choices, not forced requirements. We assume they are givens while they are not. They are choices throughout our lives along with the responsibilities that come with them. We can adapt to change if we are willing to change before change happens to us.

Some have chosen to relocate for a variety of reasons. In late 2017, I delocated from the Washington DC area to the southernmost tip of South Carolina. All of my wife’s family moved here and after visiting a few years ago, we understood why they moved. The beauty and year-round weather of the Lowcountry make sense for living here. Remote work from here makes even more sense.

I have a home office with a door to keep other residents out and minimize distracting sounds from my pets, my spouse, and the kitchen.

If I record a podcast, I normally record in my home office for optimal sound on my end.

Since I use a laptop with a long battery life, it provides me a portable workspace where ever I choose to work that day. I have the option to work in any room of my house that I wish thanks to wifi. I have the luxury spending a lot of time inside a screened-in porch or outside on the back porch under a patio umbrella when the weather permits it more than 10 months of the year.

If I want to work at a coffee shop, I have all of them fully scoped out (outdoors mostly). I know where to sit if I want the white noise of the shop, the right amount of light, and power outlets if needed, and the best wifi connection. I do not have scheduled work calls when I go there due to the noise.

Coffee shops can be uber-productive for focused work. I have written entire books at coffee shops within a few weeks with an endless supply of coffee and small meals provided during 12 hour daily bursts.

Work where you can get work done. Don’t limit yourself. Change it up and see what you have been missing.

When are your scheduled hours?

As a business owner, I work every day. More on some days. Less on other days. The productivity needle needs to move every day for my own satisfaction. I segment days of the week for availability for virtual meetings and calls vs. deep work without interruption. The learning needle needs to move on a daily basis as part of a personal fulfillment challenge to myself that does not end during life.

“Live as if you were to die tomorrow; learn as if you were to live forever.”

Mahatma Gandhi

I loath and avoid any unproductive days. If nothing was accomplished and nothing was learned, it was a wasted day. I am very self-aware that I become very moody from the lack of productivity and fulfillment. I choose to move the needle by working to improve this daily.

If I am ever actively waiting for something, I am listening to an audiobook, podcast, or speaking with someone to learn something.

I have scheduled hours for calls and collaborative meetings on most days. I don’t pay attention to calls that come in before or after that time. I will check voicemail a couple times a day. People can not schedule time with me outside these hours because my calendar is blocked outside these hours.

I have scheduled focus time almost daily which is often in the early morning and late afternoon. No phone available, no calls. no emails during that time.

I schedule time for different clients and different projects.

If it is not scheduled, it will not happen. The schedule is flexible though, not rigid.

Any social activities are scheduled even with friends or I ignore them. If they don’t accept the calendar invite, I cancel the meeting with a templated email to see if they want to reschedule in a month. My wife has a hard time getting me to attend even family events because those need to scheduled too or I ignore them. Even if it’s my birthday. Scheduled or ignored. You see our time is too valuable to waste on unproductive tasks. And every task takes time. Life is too short.

When I am very busy, I even schedule sleep (normally between 11pm-5am) or in three-hour time blocks when I am super busy with large projects. Meals are also scheduled to stay on track so I do not forget those and whom I will have them with.

My morning and evening are purposely routine.

What do you work on?

I am either doing client work, taking scheduled calls, or self-assigned projects to create content like this, more podcasts, or new books.

I only accept remote work now. Whether it is for long term contract work or short term scheduled calls. I get calls every week to come to another metropolitan area to work for big company X (regardless of industry/sector) and I decline all travel now. Does not matter who, what, why, where nor how much. The answer is “remote only” or “No”.  The client has challenges that need to be resolved. Resolving those challenges is why I consult remotely.  It is not about seeing anyone, shaking their hand, breaking bread with them, and other such fluff, but rather effective communication and experience in successfully resolving challenging. I don’t babysit staff nor systems anymore.  That is what management does when they are not enabling, empowering, or assigning their teams how and what to work on. Leadership figures out what to do and when to achieve company goals.

When it comes to Digital Asset Management (DAM) work, the first keyword is digital. All digital work can be done remotely. If you don’t believe it,  you might not be effective and efficient in-person either. Fix the effectiveness of communication first. Then work on efficiency as part of the continual improvement process.

I can find and train people to manage day-to-day operations of any DAM system for any client. That can be done remotely too. No one needs to go to an office for that.

I review 1099 Corp to Corp contract work only. No W-2 work what so ever. I own my consultancy, so I am no one’s employee. I am a short-term contractor. Short term means 1 hour, a few weeks, or up to 9 months. Identify problem > Fix problem > Move on > Repeat for next client. This is what a consultant does. I do not milk clients endlessly for ever-increasing headcounts delays and billable hours like other consulting firms.

How do you get client work?

They call me directly, email me, or schedule a call with me online.

As a remote consultant in a specialized field, I decline 100% of all client contracts that do not accept remote consulting, whether the work requires a few weeks of work or a few months of work. I have done that since 2019. That policy goes for any client of any size, most of them are global companies.

Previously, I would establish access, connections, trust, and toolsets needed in person, then go remote.

Once we realize that none of these things needs to be done in person, remote work is possible for everyone. I am not here to justifying anyone’s commercial office real estate spend. Those days are over and so is the office in my opinion. That realization will come shortly as soon as the mindset adapt to the new normal, not how we did something in the past. Remote work is work. Location is almost irrelevant. There is no more ‘magic’ that happens at the water cooler, office kitchen, coffee machine nor bathroom. This is because everyone’s already disappeared from the office that matters and there is no available audience in person.

Adapt, iterate, and thrive. Otherwise, let someone else run things as they should without fail nor delay.

My time is too valuable to waste traveling to any location when 100% of my work is digital and not physical.

Full disclosure, I don’t hire any staff for my businesses. All of them are fixed-term contractors for client work or they are task-based contractors.

Not surprisingly, 100% of everyone I have surveyed about remote work wants more remote work opportunities, whether they are gainfully employed or not.

I spoke with a few people hired last month in the field of DAM. To work remotely, of course, not just during COVID-19 and then run back to an office for senseless purposes.

If someone does not move nor create physical objects for work, they have no reason to work in a commercial office environment. Even after COVID-19 is under control. Remote work and distributed work is the new norm. It is time to get used to it.

What are you listening to while working?

Whether I am on a call or not, I am often wearing noise-canceling headphones.

Often I am wearing noise-canceling headphones much of the day.

When I am walking on the beach I have a Bluetooth earbud in one ear that is not facing the ocean which I alternate when walking back. This allows the effects of hearing ocean waves in the other ear as additional stimulation. While walking on the beach, I am listening to an audiobook or podcast to learn something.

When focusing on a task, sometimes light jazz instrumental music in the background from Spotify helps my focus.

When I doing less focused work, I may listen to an audiobook, a podcast, or a webinar.

Silence is very welcome when true concentration is needed.

What about job security?

You can work on your own dreams or you can work on someone else’s dreams. Owning your own business is the way to work on your own dreams so they can become a reality. Even if we are the most important person in a company, there is still no job security because the company can still fail. Job security is a myth. ‘Permanent’ positions are a myth too. Even if you are a government employee or employee of a multi-national corporation. All employees are expendable, even the CEO. Everyone is replaceable. And so is every company. Stop believing in myths and make a difference that matters.

What do you do for entertainment?

I will watch a movie or a series online as a reward at night before sleep however I may not finish it for a week if I am exhausted and fall asleep during the show, but it is on-demand so it does not matter.

No gaming. No alcohol. No drugs. No in-person group activities. Minimal sugar per week.

I can count the number of parties I attend per year on less than one hand and prefer to keep it that way.

Friends are scheduled for a call online once a month.

Do you travel for work?

Not anymore. Since travel does not benefit me nor my clients, there is no point considering where I live. It is a waste of time for all parties. I used to schedule travel early in the morning or late at night. I did not want to waste daytime hours traveling without a benefit to me and my clients. Most people work during the day and rest at night.

When I travel (not since 2019), I usually avoid working in a car, plane, train, subway,  or other means of transport because I find it too cramped and prefer resting during the travel. Business-class or first class can fix the cramped space challenge if you really plan to work. It can be better for networking depending on who you sit near. I have heard of other authors flying during very long flights (to Asia and back) and executing most of a book by effectively using that uninterrupted time during the flight at cruising altitude since meals and drinks are brought to you in a scheduled manner. You did not even need to ask, just acknowledge, confirm, or decline.

With noise-canceling headphones in flight, you can drown out all the plane’s droning noises which are amazing to have near silence on a plane in flight.

I used to drive up to 40,000 miles a year. Now I have my car self-drive me less 400 miles a month, mostly to the beach a few times a week in the early morning. Not for work.

Resources

If you need proof that there are very successful companies, both large and small, that have done remote work or distributed work for years, you can listen to a number of examples and hear how they do it:

https://distributed.blog/podcast/

https://remoteworklife.io/

Tools I Use: Laptop

Disclosure: Links to other sites may be affiliate links that generate us a small commission at no extra cost to you.

I have no desktop computer. Why would I own desktop computer when I work remotely all the time?

I have no tablet. Why do I need another screen/device that does less than my laptop and/or my phone?

A computer should follow me where ever I go. Not the other way around.

In December 2014, I bought a 13 inch MacBook Air. Yes, it’s a Apple product. It is very light and easy to use.  It suits every purpose I need as a computer and its the only computer I use.

The best part is the battery life: 12 hours. Really. That is what I call freedom. Use it anywhere. For a long time.

As part of “work-life balance”, when I work the computer battery down to 1%, it is time to do something else. Network. Eat. Sleep. Recharge physically, mentally and electronically.

Since we are never off nowadays, I have my phone.

Update: In 2019, bought another Macbook Air after my laptop keyboard died after 5 years of daily work and 7 book written on it. It is a little faster now.

Questions?

Tools I Use: to test bandwidth

I work remotely quite often and I am traveling away from home up to 90 days per year.

Whenever I am in a new work environment, whether it is a client’s office, a co-working space, a coffee shop or wherever, I test the internet speeds to see what is available. This is better than assuming speeds before I start working.

http://speedtest.net is a free online service that measures the bandwidth (speed) and latency (time delay) of your internet connection.

Using this site is a good practice before using any hardline connection or wifi. This is especially good before a video conference call or uploading some new audio podcast files since both could be taxing on the internet bandwidth available as well as anyone’s level of patience.

Remember the speeds slower than 56k? I do. I also remember transferring digital photos for print publications back to the office on a daily basis via 56k. Not fun. Luckily, those days are over.

I recently went to a co-working space only to find 8 Mbps for upload and download speeds. That sounds reasonable until we factored in all the people who needed to do different video conferencing sessions where a clear video feed was critical to seeing the human-computer interactions (UX) being measured during the interviews.

Most video conferencing I have seen are more talking heads just like newscasts, which provides little to no value and suck up bandwidth for no reason. Unless there is a slide deck to be shared/presented, I commonly shut off the video camera and use ‘audio only’ to get clearer audio, where the value comes from anyhow. I don’t need to see someone to understand them. If they have a thick accent, it is actually easier to understand them by closing your eyes and focus on what is said. Try it and hear it yourself.

Questions?