How do I: deal with uncertainty

Take the unpopular perspective that when it comes to uncertainty, I would prefer to deal with uncomfortable unknowns than comfortable knowns. Why? It is more challenging. It makes us think and do more. Dealing with uncertainty is more fun to work with than even chess or puzzles because the outcomes and rules are already known for both of those games. Making things that don’t exist yet is far more uncertain and more challenging. Embrace uncertainty and immerse yourself in it like a pool of water. Bring some hypothesized outcomes to test. Learn to swim in a shallow pool of uncertainty before exploring the deep, dark underwater caves of uncertainty. As you explore the depths of uncertainty, be sure to leave proper markers along that new path to get back to reality as we know it. Document your journey as well as your escape.

Avoid drama and ego. Question all fears, not just your own. What partly matters during the journey is that you are being listened to and valued by the few, not because you are right, for your vision of what could be and/or should be. This will evolve over time into something recognizable, useful, and valued. Clarity and conciseness will eventually hit the right chord.

Multiple perspectives matter more, not to reach a consensus, but because we need to understand multiple diverse points of view of how to see, hear, and feel something new, even if it may be partly familiar. While it could be so new and unknown, does it matter, to whom and why?

No matter how much is uncertain, there will be known unknowns and unknown unknowns. We should plow forward toward incremental improvements, iterations, and baby steps because this is how we get through it and make that new path. This path may be taken by a few others who want to do this work, to follow up, and even improve upon. By bringing the dark areas of uncertainty into the light, we may find possibilities and value to more.

Our future audience may want or need this. Having conversations and experiencing this are the only ways we will know if and when those barriers of uncertainty have been broken. How else will we reveal that certain need or certain desire for this that you build?

Keep making new things and create new paths. New uncertainties will follow up.

How do I: work remotely

Since working remotely and working from home is a hot topic that many people are forced to do this year (2020), I thought I would share how I do this. I have worked remotely on and off since 2000.

Where do you choose to work

Once adults, we choose where we live. We choose where and whom we work for. These are all choices, not forced requirements. We assume they are givens while they are not. They are choices throughout our lives along with the responsibilities that come with them. We can adapt to change if we are willing to change before change happens to us.

Some have chosen to relocate for a variety of reasons. In late 2017, I delocated from the Washington DC area to the southernmost tip of South Carolina. All of my wife’s family moved here and after visiting a few years ago, we understood why they moved. The beauty and year-round weather of the Lowcountry make sense for living here. Remote work from here makes even more sense.

I have a home office with a door to keep other residents out and minimize distracting sounds from my pets, my spouse, and the kitchen.

If I record a podcast, I normally record in my home office for optimal sound on my end.

Since I use a laptop with a long battery life, it provides me a portable workspace where ever I choose to work that day. I have the option to work in any room of my house that I wish thanks to wifi. I have the luxury spending a lot of time inside a screened-in porch or outside on the back porch under a patio umbrella when the weather permits it more than 10 months of the year.

If I want to work at a coffee shop, I have all of them fully scoped out (outdoors mostly). I know where to sit if I want the white noise of the shop, the right amount of light, and power outlets if needed, and the best wifi connection. I do not have scheduled work calls when I go there due to the noise.

Coffee shops can be uber-productive for focused work. I have written entire books at coffee shops within a few weeks with an endless supply of coffee and small meals provided during 12 hour daily bursts.

Work where you can get work done. Don’t limit yourself. Change it up and see what you have been missing.

When are your scheduled hours?

As a business owner, I work every day. More on some days. Less on other days. The productivity needle needs to move every day for my own satisfaction. I segment days of the week for availability for virtual meetings and calls vs. deep work without interruption. The learning needle needs to move on a daily basis as part of a personal fulfillment challenge to myself that does not end during life.

“Live as if you were to die tomorrow; learn as if you were to live forever.”

Mahatma Gandhi

I loath and avoid any unproductive days. If nothing was accomplished and nothing was learned, it was a wasted day. I am very self-aware that I become very moody from the lack of productivity and fulfillment. I choose to move the needle by working to improve this daily.

If I am ever actively waiting for something, I am listening to an audiobook, podcast, or speaking with someone to learn something.

I have scheduled hours for calls and collaborative meetings on most days. I don’t pay attention to calls that come in before or after that time. I will check voicemail a couple times a day. People can not schedule time with me outside these hours because my calendar is blocked outside these hours.

I have scheduled focus time almost daily which is often in the early morning and late afternoon. No phone available, no calls. no emails during that time.

I schedule time for different clients and different projects.

If it is not scheduled, it will not happen. The schedule is flexible though, not rigid.

Any social activities are scheduled even with friends or I ignore them. If they don’t accept the calendar invite, I cancel the meeting with a templated email to see if they want to reschedule in a month. My wife has a hard time getting me to attend even family events because those need to scheduled too or I ignore them. Even if it’s my birthday. Scheduled or ignored. You see our time is too valuable to waste on unproductive tasks. And every task takes time. Life is too short.

When I am very busy, I even schedule sleep (normally between 11pm-5am) or in three-hour time blocks when I am super busy with large projects. Meals are also scheduled to stay on track so I do not forget those and whom I will have them with.

My morning and evening are purposely routine.

What do you work on?

I am either doing client work, taking scheduled calls, or self-assigned projects to create content like this, more podcasts, or new books.

I only accept remote work now. Whether it is for long term contract work or short term scheduled calls. I get calls every week to come to another metropolitan area to work for big company X (regardless of industry/sector) and I decline all travel now. Does not matter who, what, why, where nor how much. The answer is “remote only” or “No”.  The client has challenges that need to be resolved. Resolving those challenges is why I consult remotely.  It is not about seeing anyone, shaking their hand, breaking bread with them, and other such fluff, but rather effective communication and experience in successfully resolving challenging. I don’t babysit staff nor systems anymore.  That is what management does when they are not enabling, empowering, or assigning their teams how and what to work on. Leadership figures out what to do and when to achieve company goals.

When it comes to Digital Asset Management (DAM) work, the first keyword is digital. All digital work can be done remotely. If you don’t believe it,  you might not be effective and efficient in-person either. Fix the effectiveness of communication first. Then work on efficiency as part of the continual improvement process.

I can find and train people to manage day-to-day operations of any DAM system for any client. That can be done remotely too. No one needs to go to an office for that.

I review 1099 Corp to Corp contract work only. No W-2 work what so ever. I own my consultancy, so I am no one’s employee. I am a short-term contractor. Short term means 1 hour, a few weeks, or up to 9 months. Identify problem > Fix problem > Move on > Repeat for next client. This is what a consultant does. I do not milk clients endlessly for ever-increasing headcounts delays and billable hours like other consulting firms.

How do you get client work?

They call me directly, email me, or schedule a call with me online.

As a remote consultant in a specialized field, I decline 100% of all client contracts that do not accept remote consulting, whether the work requires a few weeks of work or a few months of work. I have done that since 2019. That policy goes for any client of any size, most of them are global companies.

Previously, I would establish access, connections, trust, and toolsets needed in person, then go remote.

Once we realize that none of these things needs to be done in person, remote work is possible for everyone. I am not here to justifying anyone’s commercial office real estate spend. Those days are over and so is the office in my opinion. That realization will come shortly as soon as the mindset adapt to the new normal, not how we did something in the past. Remote work is work. Location is almost irrelevant. There is no more ‘magic’ that happens at the water cooler, office kitchen, coffee machine nor bathroom. This is because everyone’s already disappeared from the office that matters and there is no available audience in person.

Adapt, iterate, and thrive. Otherwise, let someone else run things as they should without fail nor delay.

My time is too valuable to waste traveling to any location when 100% of my work is digital and not physical.

Full disclosure, I don’t hire any staff for my businesses. All of them are fixed-term contractors for client work or they are task-based contractors.

Not surprisingly, 100% of everyone I have surveyed about remote work wants more remote work opportunities, whether they are gainfully employed or not.

I spoke with a few people hired last month in the field of DAM. To work remotely, of course, not just during COVID-19 and then run back to an office for senseless purposes.

If someone does not move nor create physical objects for work, they have no reason to work in a commercial office environment. Even after COVID-19 is under control. Remote work and distributed work is the new norm. It is time to get used to it.

What are you listening to while working?

Whether I am on a call or not, I am often wearing noise-canceling headphones.

Often I am wearing noise-canceling headphones much of the day.

When I am walking on the beach I have a Bluetooth earbud in one ear that is not facing the ocean which I alternate when walking back. This allows the effects of hearing ocean waves in the other ear as additional stimulation. While walking on the beach, I am listening to an audiobook or podcast to learn something.

When focusing on a task, sometimes light jazz instrumental music in the background from Spotify helps my focus.

When I doing less focused work, I may listen to an audiobook, a podcast, or a webinar.

Silence is very welcome when true concentration is needed.

What about job security?

You can work on your own dreams or you can work on someone else’s dreams. Owning your own business is the way to work on your own dreams so they can become a reality. Even if we are the most important person in a company, there is still no job security because the company can still fail. Job security is a myth. ‘Permanent’ positions are a myth too. Even if you are a government employee or employee of a multi-national corporation. All employees are expendable, even the CEO. Everyone is replaceable. And so is every company. Stop believing in myths and make a difference that matters.

What do you do for entertainment?

I will watch a movie or a series online as a reward at night before sleep however I may not finish it for a week if I am exhausted and fall asleep during the show, but it is on-demand so it does not matter.

No gaming. No alcohol. No drugs. No in-person group activities. Minimal sugar per week.

I can count the number of parties I attend per year on less than one hand and prefer to keep it that way.

Friends are scheduled for a call online once a month.

Do you travel for work?

Not anymore. Since travel does not benefit me nor my clients, there is no point considering where I live. It is a waste of time for all parties. I used to schedule travel early in the morning or late at night. I did not want to waste daytime hours traveling without a benefit to me and my clients. Most people work during the day and rest at night.

When I travel (not since 2019), I usually avoid working in a car, plane, train, subway,  or other means of transport because I find it too cramped and prefer resting during the travel. Business-class or first class can fix the cramped space challenge if you really plan to work. It can be better for networking depending on who you sit near. I have heard of other authors flying during very long flights (to Asia and back) and executing most of a book by effectively using that uninterrupted time during the flight at cruising altitude since meals and drinks are brought to you in a scheduled manner. You did not even need to ask, just acknowledge, confirm, or decline.

With noise-canceling headphones in flight, you can drown out all the plane’s droning noises which are amazing to have near silence on a plane in flight.

I used to drive up to 40,000 miles a year. Now I have my car self-drive me less 400 miles a month, mostly to the beach a few times a week in the early morning. Not for work.

Resources

If you need proof that there are very successful companies, both large and small, that have done remote work or distributed work for years, you can listen to a number of examples and hear how they do it:

https://distributed.blog/podcast/

https://remoteworklife.io/

How do I: know what to say

Disclosure: Links to other sites may be affiliate links that generate us a small commission at no extra cost to you.

Many people struggle with finding the right words to ask for what they want or need.

They feel ill-prepared, scared to ask and sometimes ill just thinking about how to ask for something. So they don’t ask, however that is not a good idea. Use your words. Learn the phrases that will get you somewhere with your own ask.

Whether we are at home or work, with friends, family, coworkers or bosses, our words can tell a story, have an impact or influence people to do something. Or not.

While I get compensated if you buy this book below, you get to prepare yourself with the words and phrases you need to say to ask for almost anything.

Here is a great resource I found that is very quick to consume and to the point, as the title says:

There is plenty of practical advice provided in this book on exactly how to phrase your words. Start practicing.

How do you figure out what to say in any situation?

 

Donating Time vs. Money

In this season of giving and receiving, I wanted to share some thoughts around donations.

Over the past few decades, I have done a lot of volunteering. When I was underemployed, I volunteered. When I was over-employed, I volunteered.

Volunteering our time often has a longer-lasting impact and imprint on people, including ourselves.

The first key is finding a channel for impact and value such as a person, an event, or an organization we believe in.

The second key is being able to deliver value over time for this person, event, or organization. You can confirm your belief in providing it by literally asking if it is helpful to them and then ask them to confirm how it is for them (versus a simple “yes” that can often be tokenized as a blanket answer to any volunteer).

The third key is the repeatable act of volunteering for this channel and/or others. Volunteering is not a checkbox, but rather a commitment and effort on your part.

So why volunteer vs. provide a handout of extra funds to said cause?

Both can help. don’t get me wrong. Often, I hear people talking about writing a check when they can not find the time, even though that sounds like poor time management. I believe the willingness to volunteer is lacking with many people and it extends to far more than helping the less fortunate or funding [fill in the blank].org

I recently listened to well-known philanthropist billionaire who analyzed the hundreds of places they funded with sizable donations annually and then measured the impact after a few years. The impact of those donations were so minimal, he stopped writing checks to most of them because it did not make a noticeable difference (or at least not to the level that was expected at the time). Many organizations are getting increasing criticism on the impact they deliver (or don’t). Some are better documented and measured than others.

When I attended the VIP event after this interesting Question and Answer session with the philanthropist, the Dean of the Business School where I volunteer some of my time as a startup advisor thanked me personally. While I fully realize a business school is a business as well, I am there to assist their efforts in providing unbiased advice to dozens of new startups (run by students) a month throughout the university, well beyond just the school of business or the school of computer science.

The Dean also asked why I do this. I simply prefer to donate my time than my money.  My time, advice, and experience shared seem to have a longer-lasting impact than any money I have ever donated to anyone. It is a better investment.

In October 2017, I moved from the Washington DC area to the low country of Bluffton, South Carolina.

When I told the Dingman Center for Entrepreneurship that I was moving the DC area where I had to leave the house by 6am to beat traffic from Dulles, VA  to College Park, MD, they immediately offered to keep me engaged through the use of an online mentoring platform so I could continue mentoring from anywhere in the world remotely.

Before moving, I made sure to find new venues to volunteer as a startup advisor in South Carolina. While many opportunities do not pan out for a variety of reasons, a few do.

I made sure those were available before finding a house to live in. Call it selfless maybe. I call it an opportunity to learn and share. Yes, that is right. I get to learn what gaps and challenges there are in the market today. Filling those gaps and challenges becomes a future lecture, my next book if there isn’t one that exists (like Keywording Now) or another business to fill that gap if there is a big enough market need for it. Find a solution to an existing problem.

That is why the first question I ask is “How can I help you?”

How do you donate your time?

What lasting impact do your efforts have where you volunteer?

What impact did your money have if you choose to donate?

Which will be remembered more?

Questions?